Name: Building Deep Customer Empathy- Core skill for Product Managers
Start: 2018-12-15T10:00:00+0530
End: 2018-12-15T13:00:00+0530

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Building Deep Customer Empathy- Core skill for Product Managers

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Special hands on workshop from the Intuit Team!

Empathy… You have heard it as an important skill for product managers, marketing managers and UX teams. But how can you put empathy into practice when engaging with customers and prospects?
Empathy is a way of understanding your customers underlying needs and motivations. In this session you would do hands on activities to learn this skill.

Speakers

Sundar Balasubramanian

Director Product Management, Intuit

Sundar Balasubramanian is heading the Product and Design function for one of Intuit’s Flagship Product line QuickBooks. As a Director of Product Management and Design, he is a living embodiment of how to successfully deliver Global Innovation from India. An IIT-Madras graduate... Read More →